itssophiebiggerstaff.com

hi i'm sophie

your ecommerce mentor and educator

I’m here to help you get super strategic about selling and achieving your big business goals.

LET ME SHARE MY 13+ YEARS OF EXPERIENCE WITH YOU

Since 2020, I’ve been helping founders of  e-commerce brands launch and grow their businesses, but my journey in the retail world began when I was only 16 years old on the shop floor of my local River Island. It was here I discovered a passion for retail and my strength of building realtionships with customers. This led me to enroll in a 2 year course at The Fashion Retail Academy, which taught me everything I needed to know to pursue an 11-year career in buying for renowned global brands including: Burberry, Kate Spade, Diesel, and Ralph Lauren.

Throughout my career...

  • I’ve developed product, sales, and marketing strategies for businesses ranging from £10m to £380m in revenue.
  • Managed retail, outlet and wholesale launches in the EMEIA, US and APAC markets.
  • Led teams of up to 12 people.
  • Lived and worked internationally, in both New York and Italy.

When the pandemic hit, I pivoted from my Buying Manager role at Burberry to launch my ecommerce consultancy, after landing a few freelance projects I quickly realized there was a much bigger need to help founders tackle common challenges and seize missed opportunities. Since then, I’ve supported over 100 e-commerce business owners in creating actionable strategies to convert their ideal customers and build their dream businesses.

A few things you should know about me: 

I live nomadically, traveling the world while working remotely. Originally from the UK, I’ve visited over 40 countries and value a life of freedom that I want to help you achieve through your business, too.

I’m also a strong advocate for mental health, launching my own business in this space, Time Is Not A Healer. Having faced my own battles with anxiety and depression, I’m committed to sharing coping tools/techniques, and destigmatizing mental health conversations.

Finally, I believe in pushing boundaries. I recently overcame my fear of riding motorbikes, proving that growth comes from facing fears. If you’re ready to break through your limits, I’m here to guide you!

" You could spend years going back and forth about certain things and being unsure, but having an outside perspective look into your business will save you so much time and will get your feet moving forward instead of being stuck. Sophie will provide a lot of clarity, as well as offer insight into things that you never even considered!"
jacoba jane
Founder, Jacoba Jane

I’m a great listener

Tell me what you need and I will listen & find a solution. I’ve recieved A LOT of compliments on this.

I love solving problems

I became an expert as a buyer. I don’t care WHAT the problem is, I like to find SOLUTIONS.

I’m a data analysis nerd

Your decision making power is in your data, I can help you read the data to better run your business.

I build solid relationships

Most of my clients become friends, and always return – expect fun, honesty and serious upleveling.

“After working with Sophie I have more clarity in moving forward. She is truly great at what she does. She takes time to understand your vision and goals. A truly amazing person to work with!! I’m more focused and hopeful in attaining my goals. From where I was to where I am now, I’m more confident in taking vital steps to move forward.”
stefan
Founder, Lost Souls

my area of expertise...

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